In the event of adverse weather or sea conditions, the excursion will be cancelled and rescheduled for another date whenever possible. Otherwise, you will be entitled to a refund of the amount paid, minus a 25% fee to cover administrative and agency costs.

You may request to reschedule your tour date, subject to actual availability, without any penalty fees. In case of cancellation requests made more than one week before the tour date, the refund will be reduced by 25%. No refund is provided for cancellations made less than one week before the tour date.

For shared group tours, standard stops included in the itinerary will be respected. However, if all guests agree, stops may also be adjusted during the excursion. In the case of exclusive private boat rental, guests may suggest preferred stops, which will be evaluated by the skipper according to weather and sea conditions as well as local Coast Guard regulations.

All boats are equipped with the necessary comforts to enjoy a relaxing meal on board. Guests may bring their own packed lunch. For exclusive private rentals, it is also possible to request a catering/takeaway lunch service at least 48 hours in advance. Alternatively, again for exclusive rentals, lunch at selected restaurants along the itinerary can be arranged upon request at least 48 hours before departure.

For safety reasons, pets are not allowed on board.